Not much you can do, you're simply too far away from the VRAD.

bummer!  thanks for the insight.

I downloaded the UVerse Realtime tool but it can't connect to my router.  I have a 3800 HGV-B.  Any ideas?

Oops.  Needed to change the IP of the router.  Duh!

Everything looks ok to me here but I have issues from time to time, usually on my SD sets.  Any recommendations on anything I need to change?

Your line looks good.  You may want to verify your in-house wiring.  If it's coax, look on the Coax/HPNA tab to see if there's any yellow or red readings.

Therat_1,

My profile was similar to yours. I'm 2650-2950ft to vrad depending on what test I ran. For 2 years I ran at 25/2 with a max of 32m. It then dropped to 26M last month. I had a prem tech basically to a new install with everything being replaced from the nid in. This got me back up to a max of 32M, though I didn't qualify for an upgrade.  Then I replaced my coax with CAT 5 from the NID/SNI to the RG. Now I have 43M at 2555ft. I now running at the 1/3 profile. My advice is to have your prem tech run cat5 or do it yourself. 

SomeJoe7777,

Actually that statement about Therat_1 isn't true. Standard feeds on the 25/2 profile should be 2SD/2HD for wan and ingress and 1SD/2HD egress. 

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coolrda wrote:

SomeJoe7777,

 

Actually that statement about Therat_1 isn't true. Standard feeds on the 25/2 profile should be 2SD/2HD for wan and ingress and 1SD/2HD egress. 

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What statement are you referring to?  He's currently on 25/2 with 2SD/2HD and his line can't handle it.  He should be on 19/2 with 3SD/1HD which is exactly what I told him.

He's only asked if he could get the third HD stream, which he will soon even with the 25/2. Already rolled out in California. I don't think he was complaining about his existing service.

Therat you should be able to get 32/5 with your footage. I see 3 major problems that a good prem tech and maintenance splicer could work out in 1-2 hours.

Does his service need work. Sure it does if he is concerned about getting the 32/5. We here make up about 1/100th of 1 percent of the Uverse subscribers. If all a person wants is SD streams and 6meg HSIA then so be it. They are fine with 19m service. Though I am an ATT MST, I'm also a sub and want and expect the best that my service can give me. My biggest problem has been recording conflicts and when I had enough I finally did something about it.

For the record, I'm not un happy with my serivce.  I'm quite happy.  I was simply curious if there was anything that could be done to my existing set-up that would enable me to "upgrade" my profile.  Sometimes I have a 3HD conflict , meaning I would like to record two and watch a third, having that 3rd HD stream would be nice.   I think I'll call ATT and ask to have someone come out and take a look at my set- up.  Worse case scenario things stay the same- i still currently get two HD feeds with no problems (knock on wood).  Thanks for your input.

I got a new one for ya.

System is working great on 32/5 profile. But check this out. I checked my stats from the TV and for the past 2 weeks it shows under the menu-options-system resources. The following

WAM profile        1SD / 3HD Max rate 66960400 (what profile is this)

Ingress profile   1SD / 3HD Max rate 66960400 (what profile is this)

Ingress                1SD/  2HD

On realtime it shows 32/5. As well as the 2 Wire Network page.

I was wondering if anyone else sees this and what it might mean? I read somewhere else that pair bonding is coming soon. Does this look like it??

Somejoe or mill  I think this one is for you two  to answers

No pair bonding is using 2 pr instead of 1pr to push uvers out to 6000ft  and beyond. It means you have been updated to 3 HD simultaneously. You can record 3HD feeds and watch a standard def or record 2HD and watch another HD feed. Watch for 0/4 in the near future (9/19?)

I'm not currently having problems, but I ran the Dohrenburg analysis on my line and came up with http://adslm.dohrenburg.net/tools/db-link.php?link=2907.

By chance, why is 2.484MHz always 0 in a VDSL2 setup?

2.484MHz is reserved for the VDSL pilot tone.

It's a pilot signal on all users systems.

Chris

___________________________________________________________________________

Please NO SD stretch-o-vision or 480 SD HD Channels
1-866-465-1496 for direct TS to avoid Mr. Voice recognition
Your Results May Vary, In My Humble Opinion
I Call It Like I See It, Simply a U-verse user, nothing more

Just a question, I don't want to sound like an idiot, but how can I tell if I am on VDSL or VDSL2.  I'm sure I missed some simple clue somewhere...

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WB9OUF wrote:

Just a question, I don't want to sound like an idiot, but how can I tell if I am on VDSL or VDSL2.  I'm sure I missed some simple clue somewhere...

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You can look at http://192.168.1.254/xslt?PAGE=C_1_0 on your RG, look under the DSL Details section, and look at the Protocol.  G.993.2 is VDSL2, G.993.1 is VDSL.

All U-Verse installations were upgraded to VDSL2 during late 2009 - early 2010.

I figured it was right in front of me

Hello

I'm posting my specs to get some feed back.  I have a pair bonding install.  Asked to get moved to the 2 HD stream but was told no.  I think I have a line issue on the first copper line.

Your images are awaiting Mod approval; give it a little time so people here can see them.

Hey all, just had my uverse installed.  Tech said I was only about 500 ft from the nearest VRAD and the signal at the NID was very strong so would have no problem installing.  Tech was also on the phone trouble shooting with someone and said the loop length was long so thought he had to switch me down to the 25/2 profile but as of right now, still on the 35/5 profile and the TVs are running fine in HD.

Internet on the other hand is an issue.  Getting only about 14mbps downstream and 0.3mbps upstream which really disappointing me because that was what I was getting with cable internet before and one of the reasons why I decided to try uverse was the higher upstream.

Called the prem tech and he said he detected a bridge tap on the line and has opened a ticket for someone to come out and fix that within a day or two.  I definitely see a sinusoidal wave in the bitloading graph mentioned before for a bridge tap.

dontcallmejeff,

I think you could be moved to 25/2.  Contact tech support one more time and request it, if they won't do it, post back here and we'll put you in touch with David & Matt's team.

There is the low noise margin reading on line 1, but I've seen some other iNIDs do that and it doesn't appear to cause problems.  The bit allocation analysis seems to indicate that the lines could handle 25/2.

alpha,

You have a large bridge tap on the line.  Call tech support, have them send a premises tech, he will call I&R (the linesmen group) to have them remove it.

Once it's removed, 32/5 should perform very well for you.

Thanks for getting back to me.  I've tried twice to get tech support to move me to 25/2 but they refuse.  I would like to try it to see if there any problems.  My only current problem is that the battery backup for the router has gone bad.  Looks like it's hard wired to the router so quess I will need to schedule some one to come out and replace it.

I am looking for some help on explaining my Line Stats. I'm pretty close to a VRAD it says 1900 ft, but I'm certain its closer. I have yet to google the actually length from my door to the VRAD. 

Thanks in advance for your help. 

Alright dontcallmejeff, please send an email to uversecare@att.com with your uVerse Account Number and ask for them to bump you up to the 25M profile.  The uversecare guys are Tier-2 Technicians, they aren't phone script readers.

Just send an email to them, they will get it working for you.

SoxFan894, we'll have to wait for a moderator to approve your images but once they do, we'll take a look at them and see what suggestions we can give you.

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trparky wrote:

SoxFan894, we will have to wait for a moderator to approve your images but once they do, we'll take a look at them and see what suggestions we can give you.

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trparky,

Thanks for the quick response. Do you need me to post the Bitloading graphs?

SoxFan, please post the bitloading also.  Your line is currently on too high a profile.  Depending on the bitloading, you might be able to raise the max rate instead of lowering the profile.

Here is the bitloader. Thank you joe