Re: remote will not work when turning on after phase 3
08-26-2011 03:35:58 PM
For over a month maybe more I've had this problem and just spent another 50 frustrating minutes with the ATT support desk trying to explain to them it is not a remote control issue but a problem with the u-verse box. Someone with ATT needs to bring them up to date because they don't have a glue.
Before pulling the power on the DVR I'll try pushing the "Back to TV" button to get this working. Should know in the next couple days.