Re: Disconnect s daily, between 9:30pm and 6am (Same Problem)
02-04-2013 07:55:06 AM
wiohio wrote:I have the same exact issue except mine starts around midnight and stops about 7am. I have 3 other uverse bissiness connections and this is the only one doing this. I compared the stats from all the other modems and the only difference i can find is that the lLine Attenuation on this modem is 42.5dB. the otheres are 13.5dB and 29dB. The only other thing different on this connection would be that it says it is "Interleaved". The other connections all show "FAST" instead of "Interleaved". AT&T is sending out a tech tomorrow to check the lines. My log shows 49 reboots in a 24hr period.
That would be the usual service window for intrusive fixes / patches / replacements / reboots (usually ~2am-5am local time) on teh infrastructure equipment (like board swaps at the VRAD, for example).
IF it's been going on for a long time, or persists, then there is almost always some external interference ... something int he home, something in a neighbor's home (like CFL bulbs in a porch light on a timer), something out on the street (streetlights, day/night sensor stuff).
Fire up an AM radio when the services drops and tune it between stations ... you'll often hear the interference and can use the radio to track it down.
I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s positions, strategies or opinions.
