Re: still no internatio
nal roaming for GoPhone
04-15-2013 07:41:22 AM
All I can tell you, they got everything to cover their **s,this is the email I got from T mobile UK,I do made a GBP 5 top up on October 2012 at the post office,and I made a few calls too!!
Just a lesson to be learn
I cannot see any top up or call from October 2012 that would have caused the account to remain active.
Unfortunately, when the account does go into "suspension" any credit on the account is lost and we are unable to retrieve.
If you wish to take this further and make a complaint, I have included a link that gives you the next steps to take.