Re: GoPhone Refill
09-19-2012 12:54:20 PM
Oh, and I also forget to mention that my renew plan is 9/18/2012. My phone was still working yesterday... I could call and text. But today, when I tried to call someone, the "You are not allowed to call this number PPS 6170" message came up, indiicating I didn't have enough funds in my account. I was so sure that I had $25. I even checked my refill history online and it says I paid $25!
I am so confused and frustrated right now.
It seems that your $25 monthly plan was not renewed on the 18th because of insufficient funds. So you cannot make phone calls today.
You can find out what is using your $1.60 (likely cause of insufficient funds) by looking at your account history from Sunday to today.
Did you use up 250 minutes by the 16th? If so, you get charged $0.10 per minute from your $25 balance. That would be one reason why you no longer have $25 balance.