Re: Poor speeds, sluggish performanc
e since switching away from unlimited
08-23-2012 02:29:28 PM
Speaking from personal experience the only time I have ever seen AT&T add back a previously removed grandfathered feature was when it was accidentally removed during an upgrade. I have seen several instances where inexperienced employees at Best Buy and Radio Shack have accidentally removed a customers grandfathered unlimited data plan during the process of upgrading them to a new smartphone. When AT&T is called the SAME DAY and notified of the error they were able to correct the problem and add the unlimited data feature back. However, I have not seen or heard of any occurrence where AT&T was able to add back the unlimited data plan to an account several days after it has been removed. I am not in any way suggesting that you are wrong, I am simply speaking from my personal experiences.