Re: Email problems
07-15-2013 07:13:37 PM
The original poster stated a very real problem, I have encountered that rediculousness several times in the past and now today. Once I spent two hours going in circles; I don't know how I finally got connected... to someone in India that I couldn't understand well and she didn't understand the problem, no solution at that time.
That stupid IVR needs to be fixed to accommodate the fact that there might be no phone number involved whatsoever, just an email issue. I have just webmail.... Really, I hate to be contentious, but surely many have been affected by this IVR thing, and how hard can it be for a company like ATT to fix such a thing.