I would appreciate it if you would re-read my post. I spent three hours with a dispatched tech yesterday; I assure you that none of these things are the issue.

The signal is dropping EVERY 14 MINUTES. I am attempting to discover what event is occurring every 14 minutes that would conceivably cause this to happen... and wondering if anyone else has experienced a recurrent but CONSISTENT outage like this. If you would like, I can forward you the output logs from my troubleshooting that demonstrate this, but please, I do have somewhat of a clue (been working on computer networks since 1987).

Thank you.