Re: Not able to receive or send emails in Apple Mail
04-16-2012 08:07:37 AM
Further to my saga of email problems with ATT server the following occurred.
- On April 14 tech changed setting & proudly proclaimed "no further problems will occur & your system will now work continuously".
- April 15 - same problem. Tech changed same settings & system started to function. Before signing off I requested a supervisor. He offered the following instructions.
- When starting computer log in to Yahoo
- Click on member center
- Enter password
- Open Apple Mail
This morning, April 16 followed instructions & system did operate.
The supervisor admitted to server difficulties. I asked why ATT did not followup to inquire if assistance effective. No reply.
Difficult to understand ATT wants customer to pay for tech support that does not solve the issue.
Any comments from ATT employee that tracks these boards?