ACE - Guru
Computer-Joe
Posts: 4,177
Registered: ‎09-19-2008
My Device: works just fine, thank you.
Re: DSL need help with complaint

Kilca wrote:

Can someone tell me a mailing address for complaints?   I am trying emailing customercomplaints@att.com, but I don't have much hope for it.  I tried talking to 3 "supervisors" today and they all just spoke in memorized sentences, how do you get to someone with authority to do something?  I was given a $14.95 price for DSL when I called to sign up and now they are saying I have to pay $24.95.  I told them to listed to their recording of the call to confirm what I was told, but they didn't care.



I suggest sending Alex a message. He's not in the complaints department though, he's in the solutions department, and he can put you in touch with the proper people who can resolve your issues.

 

 




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*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.