Re: DSL need help with complaint
03-23-2012 04:54:57 AM
Kilca wrote:Can someone tell me a mailing address for complaints? I am trying emailing customercomplaints@att.com, but I don't have much hope for it. I tried talking to 3 "supervisors" today and they all just spoke in memorized sentences, how do you get to someone with authority to do something? I was given a $14.95 price for DSL when I called to sign up and now they are saying I have to pay $24.95. I told them to listed to their recording of the call to confirm what I was told, but they didn't care.
I suggest sending Alex a message. He's not in the complaints department though, he's in the solutions department, and he can put you in touch with the proper people who can resolve your issues.
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