03-01-2013 12:29:30 PM
I used the link but it only gave me 3 phones. I have been an AT&T customer forever but am disappointed they dont have a filter just for non smartphones. It couldnt be that hard and would save your customers having to search the web site for hours trying to discover on someones review if they happen to mention if it requires a data plan or not. I have to call AT&T today and a helpful rep told me if the phone I was asking about (Samsung Eternity) being a smartphone or not. The rep was very nice but he had to check 3 different systems (about 5 minutes) before he could tell me it is a smartphone. AT&T must remember its ok to push the smartphones but not at the expense of giving your customers the service they deserve. I am not upset but only thinking why they cannot make me finding a new non smartphone easy for me. Thank you.
1. Shop All phones
2. Under "Filter by Style - Basic Phones(no data plan required)