Help my someone is stealing my internet!!
09-12-2012 03:58:01 PM
Ok a little dramatic I know but I don’t know what else to think.
I have a rather complicated home network in a 1 year old condo. My house is wired with Cat5 in each room. I have a distribution box upstairs where my internet access point is and where all the cat5 line lead. My 3801 is located at the distribution box. Wired directly to ports 1 thru 3 of the 3801 are two Win7 PC’s and a Asus RT-N56U which I use as an access point in the living room. Connected to the Asus are two multimedia streaming devices and my TV and Playstation.
Once my U-verse was installed I noticed very low internet speeds and during the countless hours of trouble shooting with ATT techs found out a few interesting things.
My computers showed in my network map that they were accessing the internet through a NetGear DGND3300 router. This was confirmed by the fact that I could not access my 3801 at its default address of 192.168.1.254 and also that all my computers and devises dhcp assigned address were on a 192.168.0 subnet. They all could see the internet but not each other. All wireless devices also can access the internet but not see each other. They also could not see my wireless network printer.
When trying to access the DGND3300 at the address shown in my network map 192.168.0.1. I would get a user name password window but of course none of the default user names or passwords for the 3801 would work. ATT tech support was no help and in the end blamed it on Windows and Windows tech support blamed it on ATT. I happen to say its ATT since windows can’t issue its own Address.
I have been able to get around the problem by changing all my devices to static and pointing them to the default address of the 3801 of 192.168.1.254 once this was done I was able to access the 3801 GUI but since I use my RT-N56u as a access point there is no way to configure it to static. Once you select the access point conf in its GUI it reboots and automatically switches to DHCP and is issued a 192.168.0 address. I can then no longer access its GUI. Luckily all the devices connecting thru it still can access my network as long as I point them to the 192.168.1.254 address. When looking at my network map now the DGND3300 is shown as a device on my network tree connecting thru a generic switch at 192.168.1.254 just like all the other devises on my network.
I am hopping a network expert out there can help me determine if someone has high jacked my network or if somehow my condo is wired into an adjacent condo cat5. I still have random network connection issues on some of the multimedia servers connected thru the RT-N56u and at some point I want to get a Gb switch and have all my devices connect to the RT-N56u so that all my internal network speeds are Gb instead of 10/100
Thank you for your time,