Re: Frequent RG Resets - Oh, not again! Maybe solved for good?
04-29-2011 10:28:01 AM
They are really trying!
Both PT and I&M guys were out yesterday. My POTS line and U-Verse are now on two separate pairs. They replaced about a block of what the PT called "junk (main) cable" and the RG. The RG is the new black one and as such, I had to get a Wireless adapter as I was using the PC-USB port as my NIC card was bad in my PC.
Phil from Tech Support in Texas said that there is still more work to be done but I should see immediate improvements and I have! NO uncorrected blocks for 17 hours - normally I would see some in 17 minutes. Awesome effort!!!
The main take away is that if I had "junk cable" on my run to the VRAD, others may too. Why not test every piece of infrastructure on a weekly basis? But again, they took it to ensure that I was taken care of.