Re: Motorola NVG589 - New U-verse Gateway?
08-22-2013 12:03:24 PM
Can you please offer me any advice/guidance on the usage of this on a non-bonded pair install. This tech is swearing its not possible or he would be glad to and unfortunately i dont know enough of what to say to have him trust that it is possible or what needs to be done to set it up/what settings need to be changed. He seems to be under the impression that the markets that are already using it on single pairs have something different that we dont yet here, he doesnt know much about routing andd such and routers behind a gateway. I have had a horrible botched install multiple times and they didnt use a new drop at first and so i have someone high up in the company that i am speaking with that is trying to help me so i will be speaking to her when she calls to see how this tech visit went, i am wondering if i should ask her about "giving them permission" to give me that modem for the next tech that comes out. If i can know what do to do on the modem after connecting it physically i am comfortable telling them I will gladly show them, i just dont want to make the claim and not know what to do. I am very familiar with navigating the pages of the RG's so it should be simple enough if someone could tell me, take a video or screenshots and I would be exstatic .