I'm sorry to hear that your having problems with your phone again.
I'd like to see if we can help resolve this for you. Will you please send a private message to ATTCustomerCare with your name, account number, email address, phone number and the best time to contact you
To send a private message, you can either click on the link in this message or click on the little blue envelope in the upper right hand corner, click "compose new message" and type ATTCustomerCare in the "Send To" field.
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As of May 1st, I am no longer serving as the Community Manager for AT&T. This account will no longer be able to accept private messages. If you have an account related issue,
please send a private message to ATTCustomerCare.
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