Hey everyone, just had a quick question. I'm overall satisfied with AT&T and have found the customer service folks to be nice and helpful 99% of the time. We are AT&T wireless customers only, we don't have any other products currently with AT&T. Here's my question: last week I thought I might have mailed our payment too late to arrive on time so I called AT&T wireless just to make sure. I spoke to a very nice and very helpful customer service rep who looked everything up, put a note on the account that I had already mailed the check, and told me that the due date wasn't for a few more days so it should be fine. He then asked if he had taken care of everything for me and I said yes and thanked him. He said that if I was asked to do a survey he would appreciate it and that the surveys were important for a CSR. I thanked him and assured him I would be happy to say on a survey he had done a good job. So anyway, about 2 hours after I got off the phone with him I got a free text message from AT&T that was indeed a survey about how he had done. There were 3 questions, I answered the first 2 questions and gave him the highest scores but I totally forgot to answer the 3rd question, as I got a phone call and simply forgot to complete the text survey by answering that 3rd final question. Anyway, about 3 days later I was home and outside and we got a call on our home landline (non AT&T landline) from an unknown caller (no number listed just unknown caller); my wife answered and the person said they were with AT&T and asked for me, my wife told them I was outside and the person asked when a good time to call back was, that they just wanted to ask some questions; my wife thinks they mentioned a survey but cant remember for sure. When I came in and my wife told me, I realized I had not completed the text survey for the nice CSR who had helped me 3 days earlier, so I quickly found the text message on my phone from AT&T and responded to that 3rd final survey question and then I quickly got a text saying thanks for completing the survey, etc. I called AT&T and they said they didn't see any notes about any calls to us and that all was paid and good, so they said it must have been a survey and they wouldn't be able to see those anyway in the notes. So I just wanted to make sure there isn't a scam like this, etc and that this sounds correct. I assume maybe it was just a survey follow up call to our home phone number since I had forgot to complete the text survey, or just a courtesy follow up? No big deal. Thanks guys, I appreciate the good service from AT&T.