I got a bill saying I've overused my data plan last night-but I was asleep and did not even touch the phone. 

so I called the customer service and talked to this wonderful lady Mary {Personal content removed for safety}

she helped me to navigate what happened and she was very nice and professional with what she was doing.

I want to praise her work and it was my best experience with AT&T customer service.

one thing is that It took me 30 minutes to find a place to post this praise for customer service.

I had to register for another account to write this which is ridiculous.

aside from that, I really want to praise Mary's work and thank you again.

from one happy customer.