Re: Your web site is very confusing
02-08-2013 02:26:31 PM
I am very sorry that you weren't able to select the right board.
Without looking at your account, I'm afraid I can't answer your question but if you'll please send a private message to ATTCustomerCare with your name, account number, email address, phone number and the best time to contact you; a member of my team will reply and give you a call to review your account and help make changes.
To send a private message, you can either click on the link in this message or click on the little blue envelope in the upper right hand corner, click "compose new message" and type ATTCustomerCare in the "Send To" field.
As of May 1st, I am no longer serving as the Community Manager for AT&T. This account will no longer be able to accept private messages. If you have an account related issue, please send a private message to ATTCustomerCare.
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