Re: Audio issues with ABC HD
12-07-2012 09:14:43 AM
We had U verse added 3 weeksd ago. We have the issue every day. Only in the HD. Numerous times we have called and we only get partial answers from their IT. Yesterday a tech camne down and checked every inch of our lines. The problem happened again and it's always at around 11:30 AM. ATT had better come up with an answer. We are not paying for partial service. It's beginning to be a waste of time to call anymore. Our reception actually goes black and lasts about 1 to 3 hrs for ABC.
If i hear anymore, I'll post it..
Is this the only issue? If so, this is a known issue where a channel may go blank for a few minutes to a few hours. U-verse is aware of the issue, and has been trying to resolve it. The solution when this occurs in order to get the picture back immediately is to reboot the U-verse receiver.