Warrior
MicCheck
Posts: 798
Registered: ‎08-31-2012
Re: How do I reach a top-level supervisor??

Tarafia wrote:

Don't bother writing Alex, it's a bogus name I suspect... I spent 15 min explaining stuff and then the TO line said invalid name, etc.


This is a somewhat old post. It's my understanding that Alex has moved on to a different position, so he's not working with customers from the forums any more. You can now send a PM to AT&T Customer Care and one of that team will be in touch to help you. http://forums.att.com/t5/notes/privatenotespage/tab/compose/note-to-user-id/192773