Sorry to hear you're having issues with your connectivity.
There are a variety of reasons why your speed might be impacted from stuff outside of the house (equipment/lines) to stuff inside the house or the load placed on the service (lots of devices connected).
I got your private message and have replied. Thanks for the contact info.
--------------
As of May 1st, I am no longer serving as the Community Manager for AT&T. This account will no longer be able to accept private messages. If you have an account related issue,
please send a private message to ATTCustomerCare.
Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an
"Accepted Solution". Learn about accepted solutions
here.
I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.
