Re: An open letter to Andrew G, Senior Executive Vice President, AT&T Business and Home Solution
08-08-2012 07:17:27 AM
Linebacker has nothing to do with U-verse service. Also, ConnecTech is not for maintenance on U-verse equipment. It is for technical assistance with third party software and equipment.
I'm not 100% sure but I'm reasonably certain that I saw something like Linebacker for U-Verse installation / inside cabling and so on. Maybe they offered at one time and no longer? Again, I'd have to say no to a repair via UPS, even if I have to "grovel."