Re: Official Iphone 5s order status thread
10-02-2013 11:06:42 PM
Been watching this thread for a long time since ordering my iphone IN ATT STORE on the 9/28.
My status hadn't changed from the moment I checked it after I walked out of the store to today (10/2) at 10PM (PST)
My status was: Various Sim Processing and iPhone 5s 16B Space Gray Preparing for shipment.
Now today I made 5 phone calls to att customer service and 3 online support chats.
I decided to cancel the order because every Apple store within 20 miles of me had the friggin phone I wanted in stock.
But when I tried to reserve pick up online at the closest one, it said it couldn't do the upgarde because it was techinically already used when I initiated it in the store.
So I call to cancel, the girl says "completes" it and she tells me that I should be able to order on apple within 5 minutes if not immediately. 2 hours later, still cant.
I call back, this girl buts me on hold about 5 times but actually was getting info, I'd like to think...she looks it up and concludes she cant cancel it because the phone is already in "WHM" status which is something to do with the wherehouse processing.
Then at 10 tonight, I check the this link: https://www.att.com/order_status/order_status.jsp?
AND BAM! both shipped TODAY! 10/2
Unfortunately the tracking numbers they provided arent even in the UPS system yet hahah.
And I have no idea where this it's coming from (if anyone could let me know that would be great)
But at least it shipped and there was FINALLY a change in my order status.
Hope this helps anyone in this situation.