Re: Water damage on my iPhone 5
03-14-2013 02:39:20 PM
My 2 year old son recently dropped my 2 month old iPhone 5 in the toilet while playing games on it. The phone has extensive water damage and won't turn ON (the camera flash won't turn OFF). Does anyone know if the insurance company would replace my damaged iPhone 5? If so, what is the procedure? If not, is it covered under the Apple warranty? Any help would be greatly appreciated..
Which insurance company are you talking about - your home owners or do you pay for the asurion policy through att? If asurion, go to their webstie and open the claim, for a iphone there is 199.00 deductable. If you insurance check with either your agent or the company directly.
Aslo, if I recall correctly Apple with do an out of warrenty replacement for 199.00 at the genus bar - at least they used to.