You have the 200mb plan? For the iPhone 5, you suppose to be on iPhone LTE 4G Data Plan, personal use is 3gb, or more.  Somebody correct me if I'm wrong, your 200mb plan is for LTE tablets?

Have a look at this thread, and others.  I typically use 200-300mb. My husband (who was on that 200mb plan previously) typically uses about 70MB.  We went over this month. And did NOT have LTE.

http://forums.att.com/t5/Apple-Community-Discussion/iPhone-4s-excessive-cellular-data-usage/td-p/295...

and DAILY my phone is using small bits of wifi on data, while the phone is asleep, and any time I update or download an app.  Lord only knows what would happen if I updated the phone itself.  

There's a lot of talk going on about it, and yes, I wonder when AT&T will officially respond. When I called them, they suggested turning off data. NOT a solution at all. 

There's a few threads on macrumors as well about this.

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the gryphon wrote:

Have a look at this thread, and others.  I typically use 200-300mb. My husband (who was on that 200mb plan previously) typically uses about 70MB.  We went over this month. And did NOT have LTE.

 

http://forums.att.com/t5/Apple-Community-Discussion/iPhone-4s-excessive-cellular-data-usage/td-p/295...

 

 

 

and DAILY my phone is using small bits of wifi on data, while the phone is asleep, and any time I update or download an app.  Lord only knows what would happen if I updated the phone itself.  

 

There's a lot of talk going on about it, and yes, I wonder when AT&T will officially respond. When I called them, they suggested turning off data. NOT a solution at all. 

 

There's a few threads on macrumors as well about this.

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Turning off cellular data may not be a solution but it will prevent your iphone from using cellular data when you don't want it to. Call it a workaround until the problem is solved. You can always turn cellular data back on when you want the phone to use cellular data.

I'm just curious as to why you expect AT&T to officially respond when it is an iphone problem, not a network problem. There is simply no way for AT&T or any network carrier to control whether the iphone is using wifi or not. This problem is being reported by many iphone users, including Verizon users. Apple has even issued two supposed "fixes" specifically for Verizon but users are still saying they have the problem.

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sandblaster wrote:

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the gryphon wrote:

Have a look at this thread, and others.  I typically use 200-300mb. My husband (who was on that 200mb plan previously) typically uses about 70MB.  We went over this month. And did NOT have LTE.

 

http://forums.att.com/t5/Apple-Community-Discussion/iPhone-4s-excessive-cellular-data-usage/td-p/295...

 

 

 

and DAILY my phone is using small bits of wifi on data, while the phone is asleep, and any time I update or download an app.  Lord only knows what would happen if I updated the phone itself.  

 

There's a lot of talk going on about it, and yes, I wonder when AT&T will officially respond. When I called them, they suggested turning off data. NOT a solution at all. 

 

There's a few threads on macrumors as well about this.

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Turning off cellular data may not be a solution but it will prevent your iphone from using cellular data when you don't want it to. Call it a workaround until the problem is solved. You can always turn cellular data back on when you want the phone to use cellular data.

 

I'm just curious as to why you expect AT&T to officially respond when it is an iphone problem, not a network problem. There is simply no way for AT&T or any network carrier to control whether the iphone is using wifi or not. This problem is being reported by many iphone users, including Verizon users. Apple has even issued two supposed "fixes" specifically for Verizon but users are still saying they have the problem.

 

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It is a work around. Hopefully temporary.  I would have accepted it as such had the phone rep acknowledged a problem. He suggested I didn't know how to use my phone. and said "the best thing" to do always, is leave data off, until you need to use it.

fwiw, I now turn off data when doing wifi syncs. 

Can AT&T formally acknowledge the issue, as Verizon did, and let us know what the plan is to resolve it?

PS: I'd ask AT&T to acknowledge the issue, since they are the ones I pay my monthly fee to. And because they are the folks I purchased this $400 device from. And since they have been super quick (on the phone) to tell me there's NO problem.

So I guess that's a NO to AT&T acknowledging that there's an issue (yet they will give some folks refunds). Got it. I won't ask that question here on this SUPPORT forum again.

Thanks for the support and help.