Visitor
helen03
Posts: 5
Registered: ‎11-24-2012
unlock full price iphone 5

I bought an iPhone 5 with at&t carrier but full price. I am supposed to be able to unlock it online. However, I do not have social security number because I am not a us citizen. What should I do?

Evandela
Posts: 745
Topics: 24
Kudos: 64
Solutions: 24
Registered: ‎03-23-2011
My Device: iPhone 5, HTC One
Re: unlock full price iphone 5
I would suggest giving Customer Care a call. You can reach them at 1(800)331-0500. They are able to perform te request over the phone, but will most likely need proof of purchase as well. Your social might be needed too but not sure on that. Calling them is your only option though!
~ Evandela ~
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Posted from Apple iPhone
wingrider01
Posts: 9,694
Topics: 83
Kudos: 600
Solutions: 175
Registered: ‎05-26-2008
Re: unlock full price iphone 5

helen03 wrote:

I bought an iPhone 5 with at&t carrier but full price. I am supposed to be able to unlock it online. However, I do not have social security number because I am not a us citizen. What should I do?


http://forums.wireless.att.com/t5/Apple-Community-Discussion/iPhone-Unlock-Information/m-p/3260825#U...

 

select Non_customer when you get past the agreement

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Visitor
helen03
Posts: 5
Registered: ‎11-24-2012
Re: unlock full price iphone 5

Thank you for finding the link.

But where am I supposed to check the Non_Customer thing?

Visitor
helen03
Posts: 5
Registered: ‎11-24-2012
Re: unlock full price iphone 5
I already found the button. Thank you so much.
Visitor
lreyes
Posts: 1
Registered: ‎11-26-2012
Re: iPhone unlocking questions and discussion
[ Edited ]

Somebody HELP.  I have an iPhone4 with the ff details below:

1) I am using iPhone 4 in Jeddah, Saudi Arabia witht he use of Gevey Sim.

2) unit bought from US

3) IMEI 0{Personal content removed for your safety}

4) Firmware: 04.10.01

5) Serial {Personal content removed for your safety}

6) Version 4.3.3

7) Model MC536LL

My QUESTIONS are:

1) How can I use my iPhone by removing the Gevey Sim? Is it possible?

2) By using Gevey Sim, with Wi-Fi signal, I cannot access SKYPE. message: internet not available. 

3) Facebook Video calling not working

4) I can use other social media like FB, Twitter, Yahoo etc but SKYPE will not allow me to access it.

 

Please HELP and advise what to do.  Or send me link to find out solutions.  Send it my email: {Personal content removed for your safety}

Thank you so much  . . .

wingrider01
Posts: 9,694
Topics: 83
Kudos: 600
Solutions: 175
Registered: ‎05-26-2008
Re: iPhone unlocking questions and discussion

lreyes wrote:

Somebody HELP.  I have an iPhone4 with the ff details below:

1) I am using iPhone 4 in Jeddah, Saudi Arabia witht he use of Gevey Sim.

2) unit bought from US

3) IMEI 0{Personal content removed for your safety}

4) Firmware: 04.10.01

5) Serial {Personal content removed for your safety}

6) Version 4.3.3

7) Model MC536LL

My QUESTIONS are:

1) How can I use my iPhone by removing the Gevey Sim? Is it possible?

2) By using Gevey Sim, with Wi-Fi signal, I cannot access SKYPE. message: internet not available. 

3) Facebook Video calling not working

4) I can use other social media like FB, Twitter, Yahoo etc but SKYPE will not allow me to access it.

 

Please HELP and advise what to do.  Or send me link to find out solutions.  Send it my email: {Personal content removed for your safety}

Thank you so much  . . .


click here - fil out form, make sure to select Non-Customer, be ready to get them a full retail price reciept from a authorized vendor (ebay, craings list, private seller iare not authorized retailers)if you did not have a 2 year contract on the phone with ATT

http://forums.wireless.att.com/t5/Apple-Community-Discussion/iPhone-Unlock-Information/m-p/3260825#U...

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Visitor
JohnH521
Posts: 2
Registered: ‎11-26-2012
Re: iPhone unlocking questions and discussion

Hello, I recently bought a used iPhone 4S for AT&T and I want to use it on the T-Mobile network. So I got it 'unlocked' by a third party group. The guy activated my iPhone with an AT&T sim he had lying around. He told me to restore my iPhone via iTunes in 24 hours. I did that, and when the process was finishing I got an error from iTunes saying I need a sim card. I don't have an AT&T sim card and when I went to the store they told me I would need to pay $85 for some plan that I don't want just to get a sim card to activate my iPhone. I am going to be receiving my T-Mobile sim card soon but I am afraid it won't be able to activate my iPhone as my iPhone is still locked to AT&T and won't be unlocked until I activate it with an AT&T sim card. What should I do? Thanks.

Visitor
jhonarex
Posts: 1
Registered: ‎11-26-2012
i want unlock my iphone 4

help pls, i want  i want to unlock my iphone 4. 

Warrior
cousintim
Posts: 931
Registered: ‎05-24-2005
My Device: iPhone 5 64GB
Re: i want unlock my iphone 4
[ Edited ]

jhonarex wrote:

help pls, i want  i want to unlock my iphone 4. 


I'm gonna guess that you live outside the U.S., got your iPhone from a relative or friend and were shocked that an AT&T iPhone didn't work in your country.

 

If this is correct, complete the form in this link, (select "Non-Customer") and be ready to provide a full retail price receipt from a authorized iPhone vendor (eBay, Craigslist and private sellers are not authorized retailers).

 

http://forums.wireless.att.com/t5/Apple-Community-Discussion/iPhone-Unlock-Information/m-p/3260825#U...

wingrider01
Posts: 9,694
Topics: 83
Kudos: 600
Solutions: 175
Registered: ‎05-26-2008
Re: iPhone unlocking questions and discussion
[ Edited ]

JohnH521 wrote:

Hello, I recently bought a used iPhone 4S for AT&T and I want to use it on the T-Mobile network. So I got it 'unlocked' by a third party group. The guy activated my iPhone with an AT&T sim he had lying around. He told me to restore my iPhone via iTunes in 24 hours. I did that, and when the process was finishing I got an error from iTunes saying I need a sim card. I don't have an AT&T sim card and when I went to the store they told me I would need to pay $85 for some plan that I don't want just to get a sim card to activate my iPhone. I am going to be receiving my T-Mobile sim card soon but I am afraid it won't be able to activate my iPhone as my iPhone is still locked to AT&T and won't be unlocked until I activate it with an AT&T sim card. What should I do? Thanks.


you phone was jail broken, the only authorized method of unlocking a att iphone is to fill out the form at the att website - if you can supply the required documentation that is requested and it qualifies then the phone will be unlocked, if not then you need to use ATT's network.

 

Go back to your "third party group" and complain to them, you phone was not unlocked in the required manner. Here is the link to the form you are required to fill out to open a case to see if you device qualifies for a unlock

 

http://forums.wireless.att.com/t5/Apple-Community-Discussion/iPhone-Unlock-Information/m-p/3260825#U

 

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Visitor
JohnH521
Posts: 2
Registered: ‎11-26-2012
Re: iPhone unlocking questions and discussion

He didn't jailbreak it he took the IMEI and did something with that. The guy at the AT&T store directed me to this guy when I said I didn't want the $85 plan just to get the SIM.

Visitor
Litwinov.alexey
Posts: 3
Registered: ‎11-27-2012
Re: iPhone unlocking questions and discussion
[ Edited ]

Hallo. I sent a request to unlock my iPhone at 15 of November, my request Number: {Personal content removed for your safety}Also I sent a fax with copy of the receipt including my Request Number and IMEI to {Personal content removed for your safety}Status of my iPhone unlock request

 is still "iPhone Unlock Pending". Help me please with unlock of my device.

Also I sent a wrong request number: {Personal content removed for your safety} kindly ask you to delete this request.

wingrider01
Posts: 9,694
Topics: 83
Kudos: 600
Solutions: 175
Registered: ‎05-26-2008
Re: Help me please with my request to unlock my iPhone. My Request Number: 916308
[ Edited ]

Litwinov.alexey wrote:

Hallo. I sent a request to unlock my iPhone at 15 of November, my request Number: {Personal content removed for your safety}Also I sent a fax with copy of the receipt including my Request Number and IMEI to {Personal content removed for your safety}Status of my iPhone unlock request

 is still "iPhone Unlock Pending". Help me please with unlock of my device.

Also I sent a wrong request number: {Personal content removed for your safety} kindly ask you to delete this request.



 


if you sent it with the wrong information - resend it with the right one, no assistance is available on the forum for it

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
wingrider01
Posts: 9,694
Topics: 83
Kudos: 600
Solutions: 175
Registered: ‎05-26-2008
Re: iPhone unlocking questions and discussion

JohnH521 wrote:

He didn't jailbreak it he took the IMEI and did something with that. The guy at the AT&T store directed me to this guy when I said I didn't want the $85 plan just to get the SIM.



Doesn't matter - if the unlock did not come fromATT / Apple, it is not officially unlocked - go back to the 3rd party that did the invalid unlock - they would be the ones to support you. Then again you can probably ask a friend that has a att account to get you a ATT sim for about 6 bucks from a store

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
wingrider01
Posts: 9,694
Topics: 83
Kudos: 600
Solutions: 175
Registered: ‎05-26-2008
Re: iPhone unlocking questions and discussion
[ Edited ]

Litwinov.alexey wrote:

Hallo. I sent a request to unlock my iPhone at 15 of November, my request Number: {Personal content removed for your safety}Also I sent a fax with copy of the receipt including my Request Number and IMEI to {Personal content removed for your safety}Status of my iPhone unlock request

 is still "iPhone Unlock Pending". Help me please with unlock of my device.

Also I sent a wrong request number: {Personal content removed for your safety}kindly ask you to delete this request.


As I responded to your other post - fax the corrected information again, if it is still pending they have not recieved it - not much help available on the forum for this

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Visitor
hugodj
Posts: 2
Registered: ‎11-27-2012
Re: iPhone unlocking questions and discussion

Hi All!

At 02/19/2011 my friend bought to me an iPhone 4 Black 16GB in Apple Store, Millenia/Orlando, FL. Currently, this iPhone is offline because it's locked to Brazilian operators. I'm trying to unlock it using the iPhone unlock form and I need to send the original receipt by fax, but I'm in Brazil and I can't send a fax to US. I have the digital (PDF) version of the original receipt. Can I send the original receipt by e-mail? If Yes, in which e-mail? Thanks a lot!

wingrider01
Posts: 9,694
Topics: 83
Kudos: 600
Solutions: 175
Registered: ‎05-26-2008
Re: iPhone unlocking questions and discussion

hugodj wrote:

Hi All!

At 02/19/2011 my friend bought to me an iPhone 4 Black 16GB in Apple Store, Millenia/Orlando, FL. Currently, this iPhone is offline because it's locked to Brazilian operators. I'm trying to unlock it using the iPhone unlock form and I need to send the original receipt by fax, but I'm in Brazil and I can't send a fax to US. I have the digital (PDF) version of the original receipt. Can I send the original receipt by e-mail? If Yes, in which e-mail? Thanks a lot!


there is no email address, you can go to a local place of business that can fax it for you for a charge or use one of the online internet fax sites that are out there - such as Efax or MyFax

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Visitor
hugodj
Posts: 2
Registered: ‎11-27-2012
Re: iPhone unlocking questions and discussion

Ok! Thanks! I send the original receipt using MyFax!

Visitor
maimai13
Posts: 2
Registered: ‎11-27-2012
iphone unlock

Hi ! 

I'm french and in the US for school. I had an iphone 4 in my country, but its locked for my french operator. 

Does anybody know if AT&T could unlock my iphone? 

Thank you :smileyhappy:

Warrior
iFrosty
Posts: 762
Registered: ‎07-20-2009
My Device: Unlocked iPhone 5 16GB Slate
Re: iphone unlock

No. You would have to get your operator (the French one) to do it and thats assuming they will.

Visitor
maimai13
Posts: 2
Registered: ‎11-27-2012
Re: iphone unlock

ohh i see. Okay, thank you

Visitor
kachapra
Posts: 11
Registered: ‎11-28-2012
Re: unlock full price iphone 5
Hi helen03 ... is your iphone get unlocked?
Visitor
kachapra
Posts: 11
Registered: ‎11-28-2012
Re: unlock full price iphone 5
my brother bought me an iphone (paid no commitment price) and i have submitted the unlock request too .. is there a way to know that they have received the purchase receipt
wingrider01
Posts: 9,694
Topics: 83
Kudos: 600
Solutions: 175
Registered: ‎05-26-2008
Re: unlock full price iphone 5

kachapra wrote:
my brother bought me an iphone (paid no commitment price) and i have submitted the unlock request too .. is there a way to know that they have received the purchase receipt

To check the status of you unlock request for your iphone, use this link:

https://www.att.com/deviceunlockstatus/client/en_US/?

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Visitor
kachapra
Posts: 11
Registered: ‎11-28-2012
Re: unlock full price iphone 5
thank you .. status only tells that the request is pending .. it doesnt tell anything about whether the faxed copy received or not
Visitor
a430qt
Posts: 12
Registered: ‎09-28-2012
My Device: IPhone 5
IPhone unlocking

Hi,

 

Just got the Unlock Approval email from at&t for our IPhone 4s.

 

Unfortunately, the phone is not with me at the moment. Does this unlock procedure expire?

 

(sorry if it's a dumb question)

wingrider01
Posts: 9,694
Topics: 83
Kudos: 600
Solutions: 175
Registered: ‎05-26-2008
Re: unlock full price iphone 5

helen03 wrote:

I bought an iPhone 5 with at&t carrier but full price. I am supposed to be able to unlock it online. However, I do not have social security number because I am not a us citizen. What should I do?


select Non-Customer and supply the inforamtion, once you have a case number they will request that you fax the reciept showing that you paid full retail at a authorized dealer to them, if you do not have access to a fax machie you can use something like efax or myfax internet service to do this, there is a charges from them though

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Visitor
muqo
Posts: 6
Registered: ‎10-23-2012
Re: iPhone unlocking questions and discussion

Ok here is my problem;

 

I bought an iPhone4 in Fall 2010 with contract but that time I was student, and I wasn't holding a SSN so I put it under one of my relative's name. In Summer 2011, I went back to my country for summer holiday. It was 3 months so I canceled my contract and paid termination fee. When I came back to States, I made a new contract under my cousin's name with the same iPhone4. On september 10, I made a request about unlocking my iphone but it was rejected.

 

The reason was "we found no valid current or former mobile or account number for this request."

 

What should I do right now? I upgraded my line to iPhone 5 and now I want to unlock my iPhone 4. I will send it to my brother at the overseas.

Visitor
AhmedAlmatrooshi
Posts: 1
Registered: ‎11-28-2012
Blocked iphone -receipt number :(
[ Edited ]

Hello.. When I was in US I got a iphone 4  from long time ago more than 2 years  ..  Now I'm in Dubai  , I tried to use the iphone in our local service provider but its not working due to its blocked from At&t

I have request number : [edited for privacy]  but they asked me  to send a fax with the receipt number which is from long time a go and  and I don't have  it saw  please  help me if its possible to unlock the phone :smileysad:

 

 

thanks and regards