Can't register iPhone 5.
11-27-2012 07:24:18 PM
Re: Can't register iPhone 5.
11-27-2012 07:37:54 PM
Victor607835 wrote:
I bought a iPhone 5 off someone off Craigslist and it was brand new in the box and had the plastic and everything. He activated it for me with his SIM card to show me everything worked properly. Now that I need to get my phone activated I went to AT&T and picked up a brand new SIM card and they told me to call in order to activate the SIM card. When I called they asked me for the IMEI of the iPhone and I gave it to them. When they tried to link the iPhone under my account they said that someone already has that iPhone under there account and they can't do anything until they call to remove it. So then I called the guy I bought the phone off of and explained the situation and he said that they had told him that he had to wait 10 days before he could remove the device from his account. How can I get the SIM card working on my iPhone 5? I've been through 3days without a phone and I need to activate it already
Sounds like you need to wait for the 10 days to be up and have the seller remove the device then.
For service or support questions including existing order status, call:
Customer Support: 1-800-331-0500
Information on iPhone unlocking can be found here by copying this link into your browser:
http://forums.wireless.att.com/t5/Apple-Community-Discussion/iPhone-Unlock-Information/m-p/3260825#U3260825

Re: Can't register iPhone 5.
[ Edited ]11-27-2012 08:07:54 PM - edited 11-27-2012 08:09:44 PM
Victor607835 wrote:
I guess your right. But why does it take 10 days to be able to remove the device?
I was not aware of the wait but it may be to slow down the churn of folks buying iPhones then selling them online. ATT would probably prefer that you get your phone from them. They know what you are are getting and it reduces the chances of a scam? These folks just make those who order from them wait longer to get an iPhone when they are only doing this to make a few extra bucks.
Had you bought your iPHone from ATT or Apple, you would have probably had a contract but you also would be using a phone now vs waiting 10 days......
For service or support questions including existing order status, call:
Customer Support: 1-800-331-0500
Information on iPhone unlocking can be found here by copying this link into your browser:
http://forums.wireless.att.com/t5/Apple-Community-Discussion/iPhone-Unlock-Information/m-p/3260825#U3260825

Re: Can't register iPhone 5.
11-27-2012 08:17:52 PM
Re: Can't register iPhone 5.
11-28-2012 03:29:09 AM

Re: Can't register iPhone 5.
11-28-2012 04:34:29 AM
Facci wrote:
iPhone 5 uses a nano sim unlike the iPhone 4 & 4S which use a micro sim which unlike all the previous iPhones that use a regular aim. So it won't work.
With a sim adapter a nano sim should work fine in a 4 or 4s.
I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s positions, strategies or opinions.
Re: Can't register iPhone 5.
11-28-2012 05:58:37 AM
Re: Can't register iPhone 5.
11-28-2012 09:34:47 AM

Re: Can't register iPhone 5.
11-28-2012 12:59:18 PM
jane697 wrote:
cousintim wrote:So buying it from a stranger on Craigslist was cheaper than the early upgrade price?
Apparently so, given OP's response...
If these are the early upgrade (6+ months into plan) prices, the math is a bit dubious:
- iPhone 5 16GB – $449
- iPhone 5 32GB – $549
- iPhone 5 64GB – $649
Re: Can't register iPhone 5.
11-28-2012 02:00:26 PM
Re: Can't register iPhone 5.
11-28-2012 05:14:14 PM

Re: Can't register iPhone 5.
12-01-2012 04:36:37 AM
MR_SMiT wrote:
Do you have a iPhone LTE 4G data plan added to your wireless account, this sounds obvious, but
in settings turn LTE on?
mpre importantly are they in a area that has LTE coverage

Re: Can't register iPhone 5.
12-01-2012 09:29:07 AM
wingrider01 wrote:
MR_SMiT wrote:Do you have a iPhone LTE 4G data plan added to your wireless account, this sounds obvious, but
in settings turn LTE on?
mpre importantly are they in a area that has LTE coverage
I'm being sarcastic. To the OP, if you are not in LTE coverage, will you pay ETF and switch to Verizon because they have more LTE service? Apple designed on CDMA iPhone 5 LTE, nobody can do call and do data at the same time. I do not have AT&T LTE coverage where I live, but no problem. Internet is fast then previous smartphones I had!![]()
