Re: iOS 6.0 Triple Data Usage on WiFi and 3G[ Edited ]
11-12-2012 04:45:14 PM - edited 11-12-2012 04:50:41 PM
Hello AT&T and everybody!
I am joining the ranks here and hoping for some assistance. Like many others I've been with AT&T for over 10 years and after updating 2 iPads to ios6 two weeks ago I am about to exceed my data plans. Please note this has never ever happened before. After doing much research I am confident the iOS update is to blame as my usage habits have not changed.
Is there something that can be done on AT&T end so I am not charged overage fees? I still have two weeks in my billing cycle and cannot afford the hit of overage charges. I understand that the issue itself is Apple's fault, not AT&T. However, what can AT&T do to avoid us customers having to pay for data that we are not responsible for?
In my phone call to AT&T, the rep told me she has not heard of the issue. Which we all KNOW is not true. I feel like I'm totally getting sandbagged here...
Please help! Thank you for any assistance anybody can provide...
....and yes, I have turned cellular data off and use wifi whenever possible.