Visitor
sureshmv
Posts: 1
Registered: ‎05-10-2012
AT&T Unlock mail for IPHONE

Hi,

I am new to IPHONE.After registring for unlock At&T send me mail saying I am eligible to unlock and do teh backup and restore fr ITUNES.But when i connect Iphone the resore option not active. Should I insert sim in the iphone when i do this.I am fr Kuwait.If i need to insert the sim can i insert my local sime .

Thanks in advance

Visitor
ratha.eang
Posts: 1
Registered: ‎05-10-2012
i want to unlock my Iphone 4

Dear at&t

 

i wnat to unlock my iphone4 so what shuld i do?

 

Thanks

 

Visitor
motea
Posts: 1
Registered: ‎05-10-2012
iphone-4 lack

I am so sorry, but i dont other way to solve my problem

realy i buy phone from USA lack for AT&T  and i need to unlack it , i am now  yemen and idont know the coort away to do that

kindly can i get hlep from any one

best regard

motea 

wingrider01
Posts: 9,669
Topics: 83
Kudos: 598
Solutions: 175
Registered: ‎05-26-2008
Re: i want to unlock my Iphone 4

ratha.eang wrote:

Dear at&t

 

i wnat to unlock my iphone4 so what shuld i do?

 

Thanks

 



1. review the requirements for unlocking the phone to see if your phone is even eligible for unlock

2. get a skype account if you don;t have one already to call them

3. call Customer Support: 1-800-331-0500 with all the required information, wait for the investigation for unlock is completed and look for the email telling you that it is eligible or it is not eligible

 

ATT Iphone unlock.PNG

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Visitor
jakeody
Posts: 1
Registered: ‎05-10-2012
IPhone 3gs unlocking

my iphone has firmware 5.0.1  and baseband 5.16.05  and it is locked to AT& T and someone has told me  that AT&T is unlocking those phones so what is the proedure for that can someone please tell me that.....as there is no other method to unlock  that phone because it is made in the 46th week according to serial number of it.....pls do help me i', in great pain......

wingrider01
Posts: 9,669
Topics: 83
Kudos: 598
Solutions: 175
Registered: ‎05-26-2008
Re: IPhone 3gs unlocking

jakeody wrote:

my iphone has firmware 5.0.1  and baseband 5.16.05  and it is locked to AT& T and someone has told me  that AT&T is unlocking those phones so what is the proedure for that can someone please tell me that.....as there is no other method to unlock  that phone because it is made in the 46th week according to serial number of it.....pls do help me i', in great pain......



look at the post right above your merged post and there are the instructions. Remember unlocks are not a given, you device has to meet the posted requirements or it will not be unlocked

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Forum Regular
anton697
Posts: 117
Registered: ‎02-24-2012
Re: can anyone give me their at&t account login and password?

ricklamesb wrote:

can anyone give me their at&t account login and password?

you can remove your credit card info and address,please help me

 

I WAITED 4 WEEKS FOR NOTHING. I WAS PROMISED AN UNLOCK BUT I GOT NOTHING!!!!!!!!


You're kidding right?  I'll give you my AT&T account login and password if you give me your login and password to your online banking account; you can remove your bank account info and address... :smileywink:

 

Sounds like you were able to contact AT&T, given your comment about waiting 4 weeks and was "promised" an unlock...so not sure how using someone's AT&T account is going to change things for the better in your case.

Visitor
mamay040
Posts: 1
Registered: ‎05-10-2012
Re: i want to unlock my Iphone 4
[ Edited ]


Hello.I bought the phone model, iphone 3GS in U.S.
model: Iphone 3GS (MB718LL)
 locked to the operator AT&TI'm from Russia, and in my country it does not work with my operator
please unlockthanks in advanc

 

[edited for privacy]

Visitor
oozhuzhu
Posts: 6
Registered: ‎05-08-2012
Thanks for the efforts of at & t

Hello
    I am a Chinese hands of a non-ATT contract machine to see the official website to unlock the message, I think ATT choice is very wise to unlock through the mail success, I am very pleased, Thanks again for ATT all the staff and the persons concerned, thank you for your efforts on behalf of the many successful unlock IPHONE4 users expressed appreciation for the future of this company's business will strongly support · · · ·
                        Pay tribute to the ATT all the staff I wish you good luck

 

 

Sincere greetings

Visitor
djjec
Posts: 1
Registered: ‎05-10-2012
Re: i want to unlock my Iphone 4
[ Edited ]

Hi.

Kind people help me please! I from Russia I bought Iphone 4 phone
Help to unblock please at whom there is a contract about my AT&T  I will is very grateful! The world not without kind people!

 

[edited for privacy]

youngjm
Posts: 8,094
Topics: 123
Kudos: 194
Solutions: 259
Registered: ‎05-02-2003
My Device: iPhone 5
Re: AT&T to begin unlocking off-contract iPhones this Sunday, April 8th
Here is the phone number you need to call. Use Skype to keep your costs down.
_____________________

For service or support questions including existing order status, call:
Customer Support: 1-800-331-0500

Information on iPhone unlocking can be found here by copying this link into your browser:
http://forums.wireless.att.com/t5/Apple-Community-Discussion/iPhone-Unlock-Information/m-p/3260825#U3260825
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Visitor
teegah
Posts: 1
Registered: ‎05-10-2012
Re: AT&T to begin unlocking off-contract iPhones this Sunday, April 8th

Hi from Germany!

 

I have an iPhone 3G that I purchased through eBay when I was in the US for about 9 month. After returning home to Germany I now learned there is an option to get the phone unlocked by AT&T.

How can I do this without having an At&t account?

 

Can someone help me?

 

Thanks

wingrider01
Posts: 9,669
Topics: 83
Kudos: 598
Solutions: 175
Registered: ‎05-26-2008
Re: AT&T to begin unlocking off-contract iPhones this Sunday, April 8th
[ Edited ]

teegah wrote:

Hi from Germany!

 

I have an iPhone 3G that I purchased through eBay when I was in the US for about 9 month. After returning home to Germany I now learned there is an option to get the phone unlocked by AT&T.

How can I do this without having an At&t account?

 

Can someone help me?

 

Thanks


1. review the requirements for unlocking the phone to see if your phone is even eligible for unlock

2. get a skype account if you don;t have one already to call them

3. call Customer Support: 1-800-331-0500 with all the required information, wait for the investigation for unlock is completed and look for the email telling you that it is eligible or it is not eligible

 

att unlock.png

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Wizard
graphite07
Posts: 3,577
Registered: ‎10-16-2007
My Device: Apple Iphone 4S 16 gig
Re: Thanks for the efforts of at & t
[ Edited ]

oozhuzhu wrote:

Hello
    I am a Chinese hands of a non-ATT contract machine to see the official website to unlock the message, I think ATT choice is very wise to unlock through the mail success, I am very pleased, Thanks again for ATT all the staff and the persons concerned, thank you for your efforts on behalf of the many successful unlock IPHONE4 users expressed appreciation for the future of this company's business will strongly support · · · ·
                        Pay tribute to the ATT all the staff I wish you good luck

 

 

Sincere greetings



all cusotmer forum here. but happy to see you got your iphone unlocked. 

 

enjoy.

Visitor
vamsi.nune
Posts: 1
Registered: ‎05-10-2012
How do I unlock my iPhone 4S

Hi,

 

I bought the iPhone 4S with contract AT&T on 12th April, 2012.  Now I would like to unlock by paying ETF(Early Termination Fee).

Please let me know how much is the ETF?

 

Thanks,

Vamsi

wingrider01
Posts: 9,669
Topics: 83
Kudos: 598
Solutions: 175
Registered: ‎05-26-2008
Re: How do I unlock my iPhone 4S

vamsi.nune wrote:

Hi,

 

I bought the iPhone 4S with contract AT&T on 12th April, 2012.  Now I would like to unlock by paying ETF(Early Termination Fee).

Please let me know how much is the ETF?

 

Thanks,

Vamsi


etf for a iphone is 325.00 - 10.00 * active months), so it looks like 325.00 for the ETF, possiblely 315.00

 

As far as unlocking goes, go down to the Apple Device forum and look at the huge thread on how to do it.

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Visitor
RhysAshwell
Posts: 1
Registered: ‎05-11-2012
Bought Iphone4s off ebay, told it was unlocked, it isn't. I live in Australia, someone help?

I just recently bought an iphone4s off Ebay from America, I was told it was unlocked and could use ANY sim card in it... This was not the case. So, now I am stuck with an iphone that is completely unusable, can't even load music/pictures onto the thing.

Is there any way I can show proof of purchase off ebay and get this thing unlocked? I am 85% sure it was with AT&T...
Someone help...? 

wingrider01
Posts: 9,669
Topics: 83
Kudos: 598
Solutions: 175
Registered: ‎05-26-2008
Re: Bought Iphone4s off ebay, told it was unlocked, it isn't. I live in Australia, someone help?

RhysAshwell wrote:

I just recently bought an iphone4s off Ebay from America, I was told it was unlocked and could use ANY sim card in it... This was not the case. So, now I am stuck with an iphone that is completely unusable, can't even load music/pictures onto the thing.

Is there any way I can show proof of purchase off ebay and get this thing unlocked? I am 85% sure it was with AT&T...
Someone help...? 


take a look at the requirements, then call them. Unles you can supply the information you maybe out of luck, Ebay is not a authorized dealeer, but it does not hurt to call them and see

 

ATT Iphone unlock.PNG

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
ilikewireless
Posts: 1,703
Registered: ‎07-10-2011
My Device: z221;z431;LG Thrive
Re: AT&T to begin unlocking off-contract iPhones this Sunday, April 8th
[ Edited ]

Any SIM? Slow down. If a new SIM card does not work, that proves the phone is locked. If an existing SIM card is tried, it may be that the SIM card is locked. If so, get the SIM card unlocked so that you can use the iPhone. There is also the possibility that the phone could be locked too.

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Posted from Samsung GT-P1010
youngjm
Posts: 8,094
Topics: 123
Kudos: 194
Solutions: 259
Registered: ‎05-02-2003
My Device: iPhone 5
Re: Bought Iphone4s off ebay, told it was unlocked, it isn't. I live in Australia, someone help?

RhysAshwell wrote:

I just recently bought an iphone4s off Ebay from America, I was told it was unlocked and could use ANY sim card in it... This was not the case. So, now I am stuck with an iphone that is completely unusable, can't even load music/pictures onto the thing.

Is there any way I can show proof of purchase off ebay and get this thing unlocked? I am 85% sure it was with AT&T...
Someone help...? 


ATT is not going to get involved in your transaction between you and some seller on e-Bay.  If you do not qualify for having your iPhone unlocked, I would pursue eBay and the misrepresentations of the sale by the seller.   That is where your recourse if any would be.......     ATT would be responsible for the sale to the original purchaser and that is not you in this case.

_____________________

For service or support questions including existing order status, call:
Customer Support: 1-800-331-0500

Information on iPhone unlocking can be found here by copying this link into your browser:
http://forums.wireless.att.com/t5/Apple-Community-Discussion/iPhone-Unlock-Information/m-p/3260825#U3260825
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Visitor
fecunha
Posts: 2
Registered: ‎05-10-2012
AT&T to begin unlocking off-contract iPhones this Sunday, April 8th
[ Edited ]

Dears,

 

I'm living abroad and i bought my iphone 4 (12/05/2011) from Apple Store in San Francisco it was locked with AT&T (no-contract),  i heared that AT&T annouced that they will unlock all iphones thats why i bought this phone, but unfortunatly the seller didn't help me and now i'm stuck because i can't use my phone on any other carriers outside the US.

 

Please i appriciate if someone can tell me how to make it exactly and if AT&T will help or it was only rumors.

Could you clarify me what I have to do to unlock my mobile.

 

Thanks for attention.

 Regards,

 

Fernando

 

[edited for privacy]

 

kdfederer
Posts: 2,002
Topics: 4
Kudos: 164
Solutions: 143
Registered: ‎07-20-2008
My Device: iPhone 4s
Re: AT&T to begin unlocking off-contract iPhones this Sunday, April 8th
If you had read the other posts, you would have found out that you need to contact AT&T directly. This website cannot unlock phones.
You will need your sales receipt.
Apples started selling unlocked phones before that time. You should have purchased an unlocked phone in the beginning.
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Visitor
fecunha
Posts: 2
Registered: ‎05-10-2012
Re: AT&T to begin unlocking off-contract iPhones this Sunday, April 8th

Thks for your help !!! I kept the electronic receipt.

You know how I can contact them (e-mail) ?

 

Thks again

youngjm
Posts: 8,094
Topics: 123
Kudos: 194
Solutions: 259
Registered: ‎05-02-2003
My Device: iPhone 5
Re: AT&T to begin unlocking off-contract iPhones this Sunday, April 8th
Call them via Skype at the number below.
_____________________

For service or support questions including existing order status, call:
Customer Support: 1-800-331-0500

Information on iPhone unlocking can be found here by copying this link into your browser:
http://forums.wireless.att.com/t5/Apple-Community-Discussion/iPhone-Unlock-Information/m-p/3260825#U3260825
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Visitor
claviermacher
Posts: 1
Registered: ‎05-12-2012
Re: unlock iphone 4 and 4S

hi,

 

i have bought a locked AT&T iphone 4 on ebay which is now off-contract. having found the hints in this forum i tried to call AT&T and managed to get through to somebody who was really helpful. i was informed that unlock was basically possible. however, in addition to the IMEI which i was able to supply he also wanted the full name of the contract owner plus the last four digits of the social security number of that person. i immediately contacted the ebay seller asking him to supply the required info. unfortunately there has not been a reply in several days. is there a way to get the unlock code without this extra info? does anybody have experience with this problem?

thanks a lot for your help.

 

best,

martin (btw, i am living in austria/europe therefor things are somewhat more complicated than if i were living in the us)

Visitor
Rabie_Haider
Posts: 3
Registered: ‎05-11-2012
[Help] Suggestions required on how to get my iPhone 4 unlocked for use in Pakistan.
Hello, I am a resident of Pakistan. A relative of mine was visiting America recently and I asked him to get me an iPhone 4. He purchased one through Amazon. Unfortunately for me, it's currently locked on AT&T. The phone was delivered on the last day of his stay so he wasnt able to check if it was unlocked. He Incidentally had an AT&T prepaid SIM so it worked for him. He didnt get time to check it out on other networks. The phone has been under contract for nearly 2 years, I have checked this through iTools on my PC. Therefore, it is eligible for a free unlock from AT&T. I am wondering if anyone could perhaps help me with this issue and get my phone unlocked? Alternatively, if someone could give me the contact details of someone who can help me with this. I tried looking on the official website, however, that asked me to register and required me to provide my residence address in America, my AT&T email address etc, things that I don't have. I also went through these forums and am aware of the rules that are stated multiple times in the mega unlocking thread. However, like I said, I do not know who was the person who originally owned the phone nor am I aware of his contact number etc. Any help in this regard would be much appreciated. Currently I have paid for an iPhone but I really have a rather expensive iPod for now. Regards.
Posted from Apple iPad
Visitor
huynh duc nguyen
Posts: 13
Registered: ‎05-06-2012
Re: how can i unlock my iphone?

 i received this mail

 thank you for contacting at&t

 so that we are able to fully verify your wireless account please submit.your request for the iphone unlock by logging

 into your mywireless account at www.att.com/wireless. you my also contact our customer care

 department at 800-331-0500 or +1 916-843-4685 if you are outside th us.

 

 what i do next.

wingrider01
Posts: 9,669
Topics: 83
Kudos: 598
Solutions: 175
Registered: ‎05-26-2008
Re: how can i unlock my iphone?

huynh duc nguyen wrote:

 i received this mail

 thank you for contacting at&t

 so that we are able to fully verify your wireless account please submit.your request for the iphone unlock by logging

 into your mywireless account at www.att.com/wireless. you my also contact our customer care

 department at 800-331-0500 or +1 916-843-4685 if you are outside th us.

 

 what i do next.



If you emailed them then it is telling you to call them - period.You don;t have an account you have to call

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
wingrider01
Posts: 9,669
Topics: 83
Kudos: 598
Solutions: 175
Registered: ‎05-26-2008
Re: [Help] Suggestions required on how to get my iPhone 4 unlocked for use in Pakistan.

Rabie_Haider wrote:
Hello, I am a resident of Pakistan. A relative of mine was visiting America recently and I asked him to get me an iPhone 4. He purchased one through Amazon. Unfortunately for me, it's currently locked on AT&T. The phone was delivered on the last day of his stay so he wasnt able to check if it was unlocked. He Incidentally had an AT&T prepaid SIM so it worked for him. He didnt get time to check it out on other networks. The phone has been under contract for nearly 2 years, I have checked this through iTools on my PC. Therefore, it is eligible for a free unlock from AT&T. I am wondering if anyone could perhaps help me with this issue and get my phone unlocked? Alternatively, if someone could give me the contact details of someone who can help me with this. I tried looking on the official website, however, that asked me to register and required me to provide my residence address in America, my AT&T email address etc, things that I don't have. I also went through these forums and am aware of the rules that are stated multiple times in the mega unlocking thread. However, like I said, I do not know who was the person who originally owned the phone nor am I aware of his contact number etc. Any help in this regard would be much appreciated. Currently I have paid for an iPhone but I really have a rather expensive iPod for now. Regards.


get skype -  contact customer care  department at 800-331-0500 or +1 916-843-4685 if you are outside th us. Chances are that if you cannot supply the information the phone wil not be unlocked, you need to start teh process to see teh end results. No one on the forums can tell you anything

 

att unlock.png

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
wingrider01
Posts: 9,669
Topics: 83
Kudos: 598
Solutions: 175
Registered: ‎05-26-2008
Re: unlock iphone 4 and 4S

claviermacher wrote:

hi,

 

i have bought a locked AT&T iphone 4 on ebay which is now off-contract. having found the hints in this forum i tried to call AT&T and managed to get through to somebody who was really helpful. i was informed that unlock was basically possible. however, in addition to the IMEI which i was able to supply he also wanted the full name of the contract owner plus the last four digits of the social security number of that person. i immediately contacted the ebay seller asking him to supply the required info. unfortunately there has not been a reply in several days. is there a way to get the unlock code without this extra info? does anybody have experience with this problem?

thanks a lot for your help.

 

best,

martin (btw, i am living in austria/europe therefor things are somewhat more complicated than if i were living in the us)


there is no official way of unlocking the ATT iphone without supplying the required information to att. Would suspect that most people that bought from ebay are expieriencing the same issue that you are. ATT wants the information supplied before they will unlock the phone, that is the way they set it up. Would be surprised if the seller supplies ytou that information, not sure anyone that is security aware will supply their social security / tax id number or their account information, especially if the account is still active.

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.