Hexsas
Contributor
Hexsas
Posts: 2
Registered: ‎01-05-2008
Nokia Lumia 900 won't turn on after battery drain

‎06-21-2012 07:07:39 AM

My recently purchased Nokia Lumia 900 died last night, the battery dropped too low and it turned itself off. I put it on the charger for a couple hours, but it still would not turn on. When I plug it into the charger, it constantly tries to turn itself back on. It brings up a white screen, the bottom 3 buttons light up, and then the low battery signal shows up. Then it buzzes/ vibrates and turns off. It does this in a loop. I left it on the charger overnight, and woke up to it still doing the same thing. (Side note: It was ridiculously hot at this point)

 

I have pressed the buttons to do a hard reset but it did not make any change. Please advise what I can do since I can't remove the battery. Is this phone bricked? If so that would be very lame, especially since I just bought it a month ago.

1 person had this problem.
(12,808 Views)
undisputed n00b
Mentor
undisputed n00b
Posts: 65
Registered: ‎03-25-2012
Re: Nokia Lumia 900 won't turn on after battery drain

‎06-21-2012 07:03:10 PM

Hold down the power button for about 10 seconds and the phone should restart itself. My Lumia 900 came with a dead battery and this happened to me when I was charging it and I just held down the power button for a few seconds and it restarted and worked. If that does not work you should get a replacement from AT&T or contact Nokia here: https://twitter.com/#!/nokiacareus 

(12,770 Views)
Hexsas
Contributor
Hexsas
Posts: 2
Registered: ‎01-05-2008
Re: Nokia Lumia 900 won't turn on after battery drain

‎06-22-2012 07:18:06 AM

Yeah, I contacted AT&T directly and they are sending me a new phone. This does not make me feel great about owning this phone to have it brick itself after 30 days. I will be very wary to let it die from now on. Very, very bad impression.

(12,750 Views)
McHale72
Scholar
McHale72
Posts: 142
Registered: ‎10-08-2006
My Device: Nokia Lumia 920 - NOTHING HTC
Re: Nokia Lumia 900 won't turn on after battery drain

‎06-26-2012 07:40:03 AM

This is my biggest fear of owning a phone where I can't remove the battery.  Countless times I've needed to remove the battery to power down or power up a phone. 

(12,597 Views)