I have not tried a different USB cable 

How do I use a different USB port on my computer?

No, I have not use any different software

I have a Windows Vista basic computer

My MFC-465CN  shows installed in control panel

(Hardware and Sound)

Yes, it is available and goes in the printer queue

When checking my documents the my namec1 document

 'gerdabrook' shows, but does not print it should be 'gbrook'

or 'gbrook1928' my new email ID

I have the printer since 1908 and changed emails several times

never had a problem.

Gerda