Wireless Billing

Was curious if anyone received the $5 outage credit from back in February? I didn’t have service for most of the day and have not received any credit for that disruption.

Dear AT&T Customer Service, I hope this message finds you well. I am writing to urgently request your assistance regarding my AT&T account, which I requested to cancel and stop auto payment for cellular number (edited as per community guidelines) Despite my request, I have noticed charges

Anyone aware of long distance charges appearing on their wireless bill without their knowledge? I was charged an extra $200 for some call I apparently made to Italy for 43 minutes. I pleaded with customer service that I did not make that call and despite my plea asking for the benefit of the doubt,

I am sending this email because I have not been able to reach any customer service representative all day. The hold time is just simply ridiculous. I would have never changed from T-mobile if I knew this was gonna happen to me. My bill increased by $43 this month. I can’t get a live person on the ph

When the plan said the usage of data is unlimited is unlimited right? And you don't pay extra if you don't over the limit right? So why did I get charged a 100 dollar or more on my card??

5 months in a row problem with billing and each time need call to the support to resolve it... each time bill is going up. each time 2-3h on the phone and still problem is here! Called last time to the loyalty team and spoke with supervisor! she just drop a call - no call back! DO NO TRUST sales and

Not travelling, but get texts from Canadians while I am in Arizona. Do I get charged if I do not answer while I am off wifi?

I am curious if others have encountered a similar issue: 1. Scheduled online to pay my bill in full on the due date.  No problem in getting that set; AT&T generated a confirmation number. 2.  Due date passes by 7 days, I learn that the transaction wasn't executed.  AT&T charg

We requested the international day pass to be added to one phone line in September 2022 for 30 days while abroad. It was added but only charged for a few days. The rest of the days traveled was charged for roaming minutes even though the phone had roaming OFF. Airplane mode was also turned on. We no

I am ill over the lies I was told in order to sway me in to switching from a provider and my $76 monthly bill I already couldn’t afford to ATT and a higher bill. I walked in to BJs and was offered a “completely free iphone 14” (i was skeptical and needed to be reassured many times i wouldn’t have t