My name is Vipul {Personal content removed for your safety}. I came to USA some 1.5 years back on work Visa.

Recently, I came back to India due to some personal issues. Now, due to federal immigration VISA rules and work commitment it seems I have to be here for some 8-12 months.

I called up the customer care and informed the situation. I asked them to move my call plan to a local plan here with their fellow concern company. ATT doesn't have a service here. If it had a service I had no issues in being with ATT. Moving to expensive international roaming in not an option for me.

The only option left was to terminate the line for now. Once I am back to the States I can get a new connection with ATT. I am having 2 phones (Iphone 4 and Samsung Focus Flash) with me which I would like to use here. I am being charged $470 as early termination fee (ETF) along with my monthly bill.

I explained the customer care executive that the only reason why I am moving out of service is since ATT doesn’t have service on this part of world. Since I was with ATT for such a long time I expect a better treatment on settling the issues. I was expecting that at least a part of ETF will be waived or there will be some waiver on my monthly bill but it seemed to me that my loyalty was of no value.

I am deeply hurt with this treatment and amazed by the insensitiveness by ATT. Can ATT give me one reason why should I join them again after my return to USA. I will also suggest my all friends on work VISA to get their cards straight and then decide to go with ATT, because for them consumers' concern is not a concern.

I expect at least an answer for this.