Re: Galaxy S2 shutting off in idle mode
03-27-2013 11:12:19 PM
When on the phone with these representatives ask to speak with their managers if they don't offer a solution, this worked for me/ my mother, she ended up getting a refurbished s3 at no charge and no upgrade fee. just keep pushing back. if whoever doesn't offer a solution demand to talk with their supervisor/ manager. a lot of base level reps don't have the power to make ANY calls so move your way up the chain of command.
Posted from Samsung GT-I9000