Re: Galaxy S2 shutting off in idle mode
02-05-2013 11:00:24 AM
I have the same, extremely frustrating behavior. The 4.0.4 update installed over the air for me. I have done a factory reset and full reformat. Nothing, still experiencing the turned off screen freezing (SOD) issue randomly, once/twice a day. I've also tried to pace the reinstallation of apps that I use to see if something fixed it, nothing. This did not happen with 4.0.3.
I have Wifi turn on on my phone most of the time. (And I also have a microcell. And the reason I have to keep wifi on is because the microcell accelerates battery drain battery on 4G, and not a fix in sight for a problem that has been known and recognized for over a year).
What will happen if I call support is that I'll get the same story as others, let's exchange the phone, send you a refurb one, and the problem will still be there.
My last attempt effort before embarking on the downgrade to 4.0.3. is disabling the two clock apps suggested, and the google books, magazine, movies tv, qlik lite, and google+. (I had already disabled the AT&T apps and it didn't fix the problem).
At this point, although always hopeful, I have a feeling these apps don't make a difference. I think the issue is really between the OS software, the phone's wifi state, and the sleep state. I do know that the problem isn't specific to AT&T, because if you google around, you will see that at least Virgin and Vodafone have the same issue. But, that doesn't shift ultimate responsibility from AT&T since my phone is an AT&T-branded Samsung and they should interact w/ Samsung and/or Google to try to fix what is clearly a non-isolated situation caused by a firmware update.
I will not accept that an S2 is a "legacy" phone and cannot be fixed. Not asking for JB, simply asking for a reliable phone. I don't see any fruitful mechanism to ignore my two year contract because a problem that is not caused by me could be resolved by "upgrading" my phone. In the car industry, this is called a lemon.