Re: Turning off AT&T bloatware
01-15-2013 08:03:57 AM
I posted this idea a week ago. Here's a followup report: better, but not a satisfactory solution. Here are some details I posted in another discussion on this forum:
"I am about to give up on 4.0.4.
The reliability of my phone is critical for my job! If I miss a call at the wrong time, it will cause me and others big problems.
I've spoken to tech support twice, and done the following:
- Removed all but the most benign apps. No improvement.
- Factory reset. No improvement.
- Disabled AT&T apps (I was the one who posted the suggestion a week ago). Big improvement, but the phone is still not reliable.
I'm now seeing only the "sleep of death" issue. The symptoms are: the phone sleeps with plenty of battery charge remaining. When I try to wake it, no response. When I try to restart it by holding the power button for 10 seconds, the battery charge icon shows a completely drained battery, and the phone won't start. But if I plug a charge cable in, after a few seconds, the battery icon will show a significant charge and I can start the phone.
The "sleep of death" is happening up to twice a day, but usually once or not at all. Still not good enough - woke up this morning and found the phone dead, and immediately was concerned I had missed a call from my job.
I've had the SGH-i777 (AT&T GSII) for more than a year, and love the device. Unlike many, I'm not an AT&T basher. I've had a wireless contract for 17 years, and have always been pleased. But this is unacceptable, and the lack of any sense of urgency on the part of AT&T is disturbing.
Next option is root/ROM. I have no desire to do this, as it is time-consuming and has its own problems. But I have no other ideas, if AT&T doesn't step up their customer support. And if I have to solve the problem on my own, I will have no interest in continuing my contract with AT&T. Seems the trend is purchasing a phone outright and using an MVNO - so be it."