UPDATE - now I'm being told that they do have them in stock and they cannot tell my why it was canceled now. The tech said she can redo the order. This was my entire lunch break having to deal with this crap.

ANOTHER UPDATE - Oh wow, these guys wanted to send out the same make and model with the same bug to me now instead of the GS3 like they promised 2 days ago. This is nuts! Over an hour, and STILL no resolution.  AT&T customer service is giving me cancer!