redpoint73
Posts: 2,155
Topics: 15
Kudos: 149
Solutions: 39
Registered: ‎10-01-2007
My Device: HTC One X
Re: Text Messaging problem on HTC Inspire 4g
[ Edited ]

‎10-19-2012 08:51:14 AM - edited ‎10-19-2012 08:52:42 AM

genalynne23 wrote:
I'm embarassed to say that I don't know how to perform the factory reset...can you explain further, please?

No need to be embarassed.

 

Go to Settings>Storage, and you should see an option to perform a factory data reset.  Might be slightly different, as I am on an HTC One X, not an Inspire.  But should be same or similar.

 

All user data will be deleted.  Gmail and contacts synched to Gmail are already backed up on the cloud (and will automatically restore after you reset).  But you will lose other email, texts (you can use apps like SMS Backup+), application data (like game saves), contacts not synched to Gmail, etc.

 

Doesn't always work, but many times it will clear up random bugs.  Its one of the first things they will tell you to do, if you contact AT&T or HTC.

Award for Community Excellence (A.C.E.) achiever for 2012*
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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