Hopefully one of my fellow ATT customers can be of help to me since customer service and the warranty dept won't do anything for me.

When I have a conversation on my phone if I am doing anything other than sitting and holding the phone away from my face it mutes, holds, invites other in, and flat out hangs up on people. At one point it actually called a completely random person 4 times in a row. But this was before I upgraded the operating system. That hasn't happened since. I am a busy mom, wife and employee I don't have time to just sit at the table (or anywhere for that matter) to have a conversation. It would be nice to be able to hold my phone between my ear and shoulder when need be.

I hope this problem makes sense and I hope someone can help me. It appears people wish their phone did this!! I can't stand the problem!  I've called ATT multiple times as well as visited the local store (they won't help b/c I didn't buy it from THEM). So please someone, anyone help me!

My email is {personal information removed} if you want to directly email me!