Re: Not Working...
[ Edited ]
09-19-2012 12:55:22 PM - edited 09-19-2012 12:56:29 PM
My microcell also has stopped working after being functional for over a year. No changes on my side, etc. The first tech insisted it must be my problem, but after escalation, the second tech told me that there is a systemwide problem effecting many users, and they are getting flooded with phone calls complaining about this problem, and they currently have no idea what's causing it.
I attempted to delete the microcell from my account and reactivate it, which produced error "302". I was told this was an IPSec error, but as I use IPSec for my corporate VPN, it's clearly not my connection blocking IPSec.
Fortunately I have 2-3 bars at home, so the service is not "necessary" for me, but when it does work, the microcell is actually an improvement to regular service for me -- longer battery life, better sound quality, less dropped calls.
Hoping it gets fixed soon.