Re: Mcell requires power cycle every day to regain connection to iPhones
03-19-2013 12:59:33 PM
My replacement Mcell showed up yesterday. I unauthorized the original Mcell and authorized the replacement. I had a few problems with the authorization of the new Mcell. I placed it in the same location as the original Mcell but could not get a GPS lock there even though the original Mcell could. Perhaps this was causing a problem with maintaining a connection with my iPhones....don't know.
I moved it to another location in a southern facing window and was finally able to complete the authorization although I had to power cycle the Mcell once because it was hung up with a flashing 3G light after the GPS went solid green. After that, it started working.
It has been functioning without a lost connection for about a day now. I received another call today from Customer Care asking how things were going. I told her what had happened and she is going to contact me at the end of the week to see if my problem has been resolved. It was nice to see that AT&T was still following up on my problem.
Fingers crossed....I'll report back at the end of the week.