LG Neon. Severe Problems!

KichiSama · ‎03-21-2010

So I have the LG Neon. When I saw this phone I was so happy. It seemed perfect. However, Soon it started turning off on its own and not holding a charge. So they sent me a rephurbised -Sp?- phone. No help. So they sent me a new battery, No help. So they sent me yet ANOTHER rephurbished phone. This is annoying. I wanted a diffrent phone brand all together but they won't give me one. The one I have now has all the same problems plus more. It shuts off on its own, it doesnt hold a charge, often while it is charging it will beep on and off continually, it duplicates texts, and it continues to say it sent text messages when it failed to. Is there anything I could possibly do to either fix these problems or get a different brand? Thanks in advance, Kichi.

wilcre · ‎06-01-2004

KichiSama wrote:
So I have the LG Neon. When I saw this phone I was so happy. It seemed perfect. However, Soon it started turning off on its own and not holding a charge. So they sent me a rephurbised -Sp?- phone. No help. So they sent me a new battery, No help. So they sent me yet ANOTHER rephurbished phone. This is annoying. I wanted a diffrent phone brand all together but they won't give me one. The one I have now has all the same problems plus more. It shuts off on its own, it doesnt hold a charge, often while it is charging it will beep on and off continually, it duplicates texts, and it continues to say it sent text messages when it failed to. Is there anything I could possibly do to either fix these problems or get a different brand? Thanks in advance, Kichi.

I would not play around with it, if you have had it less than 365 (1 year) file a warranty claim for it as per the owners manual which would mean going through the maker of the phone directly or if you have insurance file a claim for it if you have been paying monthly for insurance, if you have insurance you can call 1-877-405-2418

AT&T's return policy has changed effective 10/07/12. You have 14 days to return the device & cxl without a ETF. Policy info HERE.

Where is Justin Timberlake when you need him?. I need him to billed me a bridge to get a cross all these tears from complainers.This post is protected under the laws of the United States & other Countries. Unauthorized duplication, Distribution may result in civil liability & criminal prosecution.The OP gratefully acknowledge the cooperation of: The mods, Fellow forumites, Canada, The United States Of America, Mexico, USVI & Europe. As well as James Bond.

When the going gets rough, hide in a pillow fort and pretend you don't exist.

LG_Prod_Pro · ‎01-26-2010

LG's Customer Support can be reached at (800) 793-8896... Let them know about all of the problems you've had and see if they will get you taken care of.

wilcre · ‎06-01-2004

LG_Prod_Pro wrote:
LG's Customer Support can be reached at (800) 793-8896... Let them know about all of the problems you've had and see if they will get you taken care of.

You can also file with the info below as well. Warranty Service Claims:. Find out if your LG Product is still under warranty by submitting or tracking a claim.

Online Claims:. http://www.lge.com/us/support/repair/support-warranty-claims.jsp
Track Your Claim:. http://www.lge.com/us/support/repair/support-track-repair-lookup.jsp

AT&T's return policy has changed effective 10/07/12. You have 14 days to return the device & cxl without a ETF. Policy info HERE.

Where is Justin Timberlake when you need him?. I need him to billed me a bridge to get a cross all these tears from complainers.This post is protected under the laws of the United States & other Countries. Unauthorized duplication, Distribution may result in civil liability & criminal prosecution.The OP gratefully acknowledge the cooperation of: The mods, Fellow forumites, Canada, The United States Of America, Mexico, USVI & Europe. As well as James Bond.

When the going gets rough, hide in a pillow fort and pretend you don't exist.

LG Neon. Severe Problems!

Re: LG Neon. Severe Problems!

Re: LG Neon. Severe Problems!

Re: LG Neon. Severe Problems!