09-03-2012 07:05:22 AM
FOR SOME STRANGE REASON MY SAMSUNG INFUSE WONT CHARGE...
I TOOK OUT THE BATTERY FIRST DIDN'T WORK, I CAN PLUG IT INTO THE USB ON MY LAPTOP AND IT WILL CHARGE BUT WONT REGISTER THE USB BUT IT WILL CHARGE... I TRIED 3 DIFFERENT WALL CHARGERS AND IT CHARGE, BUT IF I TURN THE PHONE OFF THEN IT WILL CHARGE....
PLEASE HELP ME !!!!
09-07-2012 08:30:48 AM - edited 09-07-2012 08:31:27 AM
It sounds like it could be a battery issue or the phone is bad. Have you tried replacing the battery first to rule out of it is a problem with the battery or the phone itself? If the phone is bad, take it back to the AT&T corporate store you purchased it from, if you got it from there. If you are past the 30 day exchange period, you will have to call AT&T's warranty department and have them ship you a refurbished device, same phone model.
09-07-2012 09:03:35 AM
If that doesn't work, then take it to an AT&T store and see if they can check the problem