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help, please
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05-27-2012 07:36:54 AM
heres the thing my moms contract has expired but sje does not want to upgrade because she is convinced that there is a better phone company (which i am not). so i cant get a new phone with out paying crazy prices. my aunt said that she could add a line for me and i coild get an iphone i know ill have to pay 10 for the extra line, 30 or w/e for the data plan, and the actually price of the phone.
so here is my question: am i missing any fees that i dont know about? and will it cost my mom to close my line even though hrr contract has expired?
Re: help, please
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05-27-2012 09:20:57 PM
No it will not cost to close the line as long as it is not attachec to a contract, then it is free to cancel. To get the iphone you were right about the add a line and data cost so roughly $40 then taxes.
Re: help, please
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05-29-2012 09:47:46 AM
Are you on a family plan or are you and your Mom using the same phone?
If you're on a family plan, your phone's contract is not the same as hers and you can upgrade without impacting her phone. If she does choose to move to a different carrier, your line will be moved to an individual line.
If you're able, I definitely recommend popping into a retail store to talk over your options with a representative. If you're not able to do that, please send me a private message with your name, account number, phone number and the best time to contact you and I'll ask a member of my team to give you a call.
To send a private message, you can either click on the link in this message or click on the little blue envelope in the upper right hand corner, click "compose new message" and type my username in the "Send To" field.
As of May 1st, I am no longer serving as the Community Manager for AT&T. This account will no longer be able to accept private messages. If you have an account related issue, please send a private message to ATTCustomerCare.
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