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Visitor

Posts: 1

Registered: ‎12-19-2011

Worst Customer Service I have ever received...1 hour to get my account number .... really??!!!!!

‎12-19-2011 01:40:33 PM

I cannot even begin to explain how terrible ATT customer service is....after being on hold for an hours, transferred to 5 or 6 different people and cut off at one point...I am disgusted at ATT Customer Service and I am sorry I ever signed up with them. I have not even had this service a month and I am totally disgussed at the service they provide!

Community Specialist

Posts: 397

Registered: ‎06-04-2010

Re: Worst Customer Service I have ever received...1 hour to get my account number .... really??!!!!!

‎12-19-2011 03:10:28 PM

Hello Betty,

I'm sorry you had such a hard time with Customer Service. Was your issue resolved? Do you still need help? Please send me a private message and let me know what we can do to help. Please include your name as it appears on your account, your account number and the best phone number for us to reach you at.

Thank you, and again I'm so sorry for your experience,

ATTJulieCS

AT&T Community Specialist

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