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Contributor

Posts: 3

Registered: ‎02-24-2013

We're sorry, we are unable to continue with your activation at this time.

‎02-24-2013 02:05:34 AM

We're sorry, we are unable to continue with your activation at this time. Please try again later, or contact customer care.

How to solve this problem?

Thank you.

ACE - Guru

Posts: 790

Topics: 24

Kudos: 68

Solutions: 26

Registered: ‎03-23-2011

My Device: iPhone 5, HTC One

Re: We're sorry, we are unable to continue with your activation at this time.

‎02-24-2013 03:40:29 AM

I would try giving Customer care a call as the message says.

~ Evandela ~

Award for Community Excellence (A.C.E.) achiever for 2012*

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Posted from Apple iPhone

Contributor

Posts: 3

Registered: ‎02-24-2013

Re: We're sorry, we are unable to continue with your activation at this time.

‎02-24-2013 04:19:44 AM

Thank you for your help. l'll wait for your response.

ACE - Master

Posts: 8,102

Topics: 123

Kudos: 196

Solutions: 259

Registered: ‎05-02-2003

My Device: iPhone 5

Re: We're sorry, we are unable to continue with your activation at this time.

‎02-24-2013 07:12:22 AM

mrafiev wrote:
Thank you for your help. l'll wait for your response.

YOU need to reach out to customer service. This is a user forum and ATT may not see this and pro-actively reach out to you.

_____________________

For service or support questions including existing order status, call:
Customer Support: 1-800-331-0500

Information on iPhone unlocking can be found here by copying this link into your browser:
http://forums.wireless.att.com/t5/Apple-Community-Discussion/iPhone-Unlock-Information/m-p/3260825#U3260825

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Contributor

Posts: 3

Registered: ‎02-24-2013

Re: We're sorry, we are unable to continue with your activation at this time.

‎02-24-2013 09:37:59 AM

but i don't have an ATT account

what to do in this case?

ACE - Guru

Posts: 790

Topics: 24

Kudos: 68

Solutions: 26

Registered: ‎03-23-2011

My Device: iPhone 5, HTC One

Re: We're sorry, we are unable to continue with your activation at this time.

‎02-24-2013 08:33:36 PM

You should definitely still try calling (800)331-0500. They should know the AT&T account you are referring to when you provide them your SSN and AT&T cell phone number.

~ Evandela ~

Award for Community Excellence (A.C.E.) achiever for 2012*

Posted from Apple iPhone

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