06-28-2013 12:56:48 PM
So a few months back me and my mom got the 2 year contract, she got an HTC first and I got an Iphone 4. Later down the road I decided I did not really like the Iphone 4 so I went ahead and bought myself an HTC First like my mom. When she is not connected to the house Wifi and uses the ATT network, under her 4G symbol she has a small LTE message.
what I am wondering is am I able to get this too? Like can I go into a setting on my HTC First and turn on LTE? Or is it based through a specific plan that she got on her contract. When I turn off my Wifi to connect to the ATT network I just have the 4g sign, no LTE
06-28-2013 01:39:04 PM
06-28-2013 06:53:38 PM
Hello and thanks for the reply
The thing is we're in the same house, have the same phones but she can connect to LTE and i can not. Is this a feature that needs to be payed for as an added feature? I asked her about it and she has no clue what it is lol, and quite frankly neither do I
I did some search and found a way to set the network settings by dialing a number with #s / *s and dialing info, anything with LTE in the name I could not connect to it, but on her phone she had no problem getting the connection with LTE in the name
Sorry for all the newbness, still kinda new to phones and how LTE works
06-28-2013 07:23:43 PM
When you changed from an iPhone to an HTC First, did AT&T change your data plan for you from an iPhone Data Plan to a Smartphone Data Plan? Also, since you had an iPhone 4, you would not have had an LTE data plan, so your data plan should be upgraded to a Smartphone Data Plan w/LTE. The cost should be the same but there are differences in how this is handled on AT&T's network.
06-28-2013 08:20:17 PM
It sounds to me like when you returned your iPhone to swap out the HTC First, your data plan may not have switched from HSPA over to LTE.
Stop into any AT&T Store with the account holder, or Call 611 from your phone with the account holder present. Ask them to check your IMEI and Data plan for your number.
Sounds like a simple fix to me!
06-29-2013 12:53:54 AM
And yes I did not do anything except switch my Sim card from the iPhone to the HTC First. Well I guess Im gonna head into the store soon