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Visitor

Posts: 3

Registered: ‎11-05-2012

* URGENT QUESTION*

‎11-05-2012 09:52:42 AM

I tried to complete an order over the phone I was approved for a 0 deposit upon ordering I gave all info for credit check and even had to answer 4 questions for fraud purposes. However my order was still cancelled I was told I hjad to fax a copy of id and a utility bill and that it would take a day to verify this. Im just wondering what the process is for the verification dept on faxed in documents, because I day is a long wait when I ve done all of what you have asked me to do.

ACE - Wizard

Posts: 2,154

Topics: 12

Kudos: 93

Solutions: 63

Registered: ‎06-19-2006

My Device: iPhone 4s, iPad 2, Elevate 4G

Re: * URGENT QUESTION*

[ Edited ]

‎11-05-2012 02:02:07 PM - edited ‎11-05-2012 02:02:23 PM

A full day might be a long wait if yours is the only information being reviewed. You have no idea how many other customers may be waiting for the same process, so you can't expect an instant turnaround.

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