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Tutor

Posts: 4

Registered: ‎03-24-2008

My Device: Apple iPhone 4

Leaving Family Plan?

‎04-22-2011 08:52:29 AM

I am currently part of a family plan, looking to leave and be on my own contract. Is this possible/easy to do? If so, how would I go about doing this? And would my contract stay the same on the new individual service (same plan, upgrade date, etc)? And a big one, I still have an unlimited data plan, would I keep the unlimited data on this individual plan? Thanks.

Employee

Posts: 94

Registered: ‎07-13-2010

My Device: iPhone

Re: Leaving Family Plan?

‎04-22-2011 09:32:07 AM

you are on your own contract. all lines have their own contract. you can remove yourself from the family plan and still stay on the same account but if you want to split off and have your own account, you have to do a transfer of service. you can do this from the online account and it will save you the $18.00 transfer of service fee. i have included the link for it below. also, it does give you an 11 mo verbal contract but it does not effect your upgrade date.

heres the link:

www.att.com/transferservice

hope that helps

*I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

Tutor

Posts: 4

Registered: ‎03-24-2008

My Device: Apple iPhone 4

Re: Leaving Family Plan?

‎04-22-2011 11:59:20 AM

That link says "Please note that if the transfer is successfully completed, you will need to select a new rate plan because you will no longer be eligible for a FamilyTalk plan." I understand I'll no longer be eligible for a family plan, but will I be able to keep my unlimited data with the new rate plan on the new single account?

Employee

Posts: 94

Registered: ‎07-13-2010

My Device: iPhone

Re: Leaving Family Plan?

‎04-22-2011 01:00:03 PM

im so sorry. i forgot about that part. you should be able to keep the data plan as all your features should stay the same just not the plan itself.

*I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

Mentor

Posts: 65

Registered: ‎02-11-2011

Re: Leaving Family Plan?

‎04-22-2011 01:28:35 PM

No. During a transfer of billing responsibility, you must choose from plans available at that time. You WILL lose your unlimited smartphone data plan in the transfer.

I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s positions, strategies or opinions.

Tutor

Posts: 4

Registered: ‎03-24-2008

My Device: Apple iPhone 4

Re: Leaving Family Plan?

‎04-22-2011 01:41:21 PM

If you are both AT&T employees, who is correct?

Mentor

Posts: 65

Registered: ‎02-11-2011

Re: Leaving Family Plan?

‎04-22-2011 02:12:48 PM

I have been trying to inform everyone that the policy had changed. Originally when they first stopped the unlimited data, it was capable of being transferred. The policy changed I believe either late January or early February. If you do a transfer of billing now, you WILL lose unlimited data.

I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s positions, strategies or opinions.

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