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Visitor

Posts: 1

Registered: ‎10-14-2011

I was on hold for 1min 34sec

‎10-14-2011 03:07:40 PM

and the service rep did a great job in answer my questions. I am not a fan of ATT the corporation, but the customer service dept has always been helpful to me. Thanks!

Warrior

Posts: 465

Registered: ‎09-20-2011

My Device: iPhone 4S, Nokia N97 & N82

Re: I was on hold for 1min 34sec

‎10-14-2011 06:48:58 PM

So this is a positive feedback? Thanks for the time

Employee

Posts: 374

Registered: ‎08-30-2011

My Device: andriod!

Re: I was on hold for 1min 34sec

‎10-14-2011 08:13:02 PM

I love tales of awesome customer service. Thanks for posting!

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I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

Posted from SonyEricsson LT15i

Warrior

Posts: 465

Registered: ‎09-20-2011

My Device: iPhone 4S, Nokia N97 & N82

Re: I was on hold for 1min 34sec

‎10-14-2011 08:58:22 PM

Glad that we see positive feedbacks.

ACE - Geek

Posts: 10,666

Topics: 278

Kudos: 157

Solutions: 166

Registered: ‎01-30-2008

My Device: Samsung Google Nexus S

Re: I was on hold for 1min 34sec

‎10-15-2011 05:03:04 AM

I was half afraid to read this thread. I've never had a problem with any CSR either. With all the negative posts on this forum, it's nice to see something GOOD!

Hangin' with my Peeps!!

Award for Community Excellence (A.C.E.) achiever for 2012*

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Former Community Manager

Posts: 5,009

Registered: ‎06-20-2011

My Device: iPhone 5 & Samsung Focus

Re: I was on hold for 1min 34sec

‎10-15-2011 03:10:27 PM

Always happy to hear good feedback! Thanks for stopping by & welcome to the forums

--------------

As of May 1st, I am no longer serving as the Community Manager for AT&T. This account will no longer be able to accept private messages. If you have an account related issue, please send a private message to ATTCustomerCare.

Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions here.

I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

Warrior

Posts: 465

Registered: ‎09-20-2011

My Device: iPhone 4S, Nokia N97 & N82

Re: I was on hold for 1min 34sec

‎10-15-2011 06:48:09 PM

Glad that some customers do have the time to leave a good feedback. Yay!

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